Sales Clerk - Front Shop

About the Role:

The Sales Clerk - Front Shop plays a vital role in delivering exceptional customer service within a health care services environment. This position is responsible for managing daily sales transactions, assisting customers with product inquiries, and ensuring the front shop is well-organized and stocked with health-related products. The role requires a strong understanding of health care products and the ability to communicate effectively with a diverse clientele to support their health and wellness needs. The Salesclerk will collaborate closely with the health care team to provide accurate information and facilitate smooth operations at the point of sale. Ultimately, this position contributes to a positive customer experience and supports the overall mission of promoting health and well-being in the community.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in retail sales or customer service, preferably in a health care or pharmacy setting.
• Basic knowledge of health care products and terminology.
• Proficiency with point-of-sale systems and cash handling procedures.
• Ability to communicate clearly and professionally in English.
• Open Availability 8:00am-10:15pm Monday - Sunday (will only be scheduled up to 5 shifts/days per week)
• Student Availability 1:00pm-10:15pm Monday - Sunday (will only be scheduled up to 5 shifts/days per week)

Preferred Qualifications:

• Post-secondary education is preferred but not a requirement.
• Experience working in a pharmacy or health care retail environment.
• Familiarity with health and safety regulations relevant to health care retail.
• Strong organizational skills and experience with inventory management systems.
• Positive attitude.

Responsibilities:

• Greet and assist customers promptly and courteously, addressing their questions and guiding them to appropriate health care products.
• Process sales transactions accurately using point-of-sale systems, handling cash, credit, and other payment methods.
• Maintain the cleanliness, organization, and presentation of the front shop, including restocking shelves and managing inventory levels.
• Provide product information and recommendations based on customer needs, ensuring compliance with health care regulations and company policies.
• Collaborate with health care professionals and team members to ensure seamless customer service and support for health-related inquiries.

Skills:

The required skills enable the Sales Clerk to efficiently manage customer interactions, ensuring accurate and friendly service at the point of sale. Communication skills are essential for explaining product benefits and addressing customer concerns in a clear and empathetic manner. Proficiency with point-of-sale technology and cash handling ensures smooth and error-free transactions. Organizational skills help maintain an orderly and well-stocked front shop, contributing to a positive shopping experience. Preferred skills such as bilingualism and knowledge of health care regulations enhance the ability to serve a broader customer base and maintain compliance with industry standards.