Pharmacy Practice Lead

What you are looking for:

• A closely connected culture
• A total rewards package meant to enhance your work-life flexibility
• Fully utilizing your talent
• Professional growth and development via challenging projects and assignments
• Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

The Role: Pharmacy Practice Lead

Reporting to the VP, Operations, the Pharmacy Practice Lead is responsible for providing pharmacy practice mentorship and subject matter expertise within assigned districts. In a fast paced environment, they will support the District Leads with finding opportunities, developing and implementing action plans to deliver excellence of pharmacy initiatives, programs, and strategies to improve the patient experience.

Principal Responsibilities:

• Provides pharmacy professional practice guidance and subject matter expertise to district lead, pharmacy managers and pharmacists, and addresses pharmacy practice questions.
• Assists district lead with implementing new pharmacy programs within stores.
• Coaches pharmacy staff, as necessary, when pharmacy professional practice incidents occur (e.g., following submission of a Medication Incident Report).
• Assists district lead and pharmacy manager with resolving patient complaints.
• Ensures Pharmacy practices and procedures are in compliance with regulations and policies.
• Oversees pharmacy formulary compliance.
• Supervise store level pharmacy to ensure adherence to store systems and procedures for Perpetual Inventory, and dispensary workflow.
• Assists business partners with a smooth and successful transition of a new and/or acquired pharmacy and store transfers, ensuring correct operational standards are being implemented and operational procedures are followed.
• Assists with the implementation of pharmacy marketing programs to ensure they are properly implemented at stores, including but not limited to clinic days, pharmacy services initiatives, callback, compliance programs and Rx pricing strategies.
• Support the recruitment and development of pharmacists and pharmacy interns.
• Responsible for handling customer concerns, in an effective manner.
• Follows all responsibilities outlined in the provincial health & safety legislation and adheres to all company safety policies and procedures.
• Effectively communicate with all levels within Rexall Pharmacy Group, and with Rexall partners which may include suppliers, vendors, pharmaceutical companies, physicians & clinics, nursing agencies, as well as universities & colleges.
• Control and maintain all pharmacy related budgets and expenses.
• Provides leadership and motivation to pharmacy management by modeling the Rexall values and leadership competencies.
• Perform other duties as assigned to support Rexall Pharmacy Group Ltd.

Knowledge, skills and experience:

• University degree relevant field; Business degree an asset.
• Licensed Pharmacist is required.
• Valid driver’s license required.
• 6+ years relevant management experience; in a Pharmacy Management role preferred.
• Superior organizational and prioritization skills.
• Ability to handle multiple tasks and projects with minimal direction.
• Demonstrated experience in a role that required making sound decisions.
• Demonstrated leadership skills with the ability to empower a large group.
• Ability to work independently and on a team.
• Superior verbal and written communication skills.
• Strong customer service/patient care focus.
• Strong computer skills including Microsoft Word and Excel.
• Must be flexible to travel as required to meet corporate needs.

At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance.

Are you #ALLin?

Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.