Manager, Vendor Relations

The Role: Manager, Vendor Relations

At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the our values. Talk about a dream team!

What you are looking for:

• A closely connected culture
• A total rewards package meant to enhance your work-life flexibility
• Fully utilizing your talent
• Professional growth and development via challenging projects and assignments
• Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

The road ahead is one of adventure and heart. Are you our next all star?

What you will be doing:

Reporting to the Director of Pricing, Promotions, and Merchandise Systems, the Manager – Vendor Relations will lead the strategic oversight and continuous improvement of the front store Launchpad reporting system. This role serves as the primary point of contact for vendor-facing reporting, driving the development of best-in-class data insights and reporting tools. The Manager will work cross-functionally with Vendor Teams, Merchandising, and IT to align reporting capabilities with business needs, enhance data-driven decision-making, and ensure a high standard of support and system performance.

• Lead the Reporting Strategy: Define and oversee the roadmap for reporting and analytics tools (including Launchpad), ensuring they meet the evolving needs of merchandise and category teams while driving operational excellence.
• Primary Point of Contact: Act as the senior liaison for front store Merchandise Vendors and Category teams, ensuring timely support, clear prioritization, and effective issue resolution related to reporting systems.
• Cross-Functional Leadership: Collaborate with senior leaders, cross-functional stakeholders, and technical teams to align on data needs, business requirements, and solution design.
• System Governance & Documentation: Oversee the maintenance of Launchpad user documentation and ensure consistent standards across training materials and processes.
• Insights & Decision Support: Guide the development of dashboards and ad hoc reporting, translating data into actionable insights and presenting recommendations to senior leadership.
• Enhancement Oversight: Direct user acceptance testing (UAT) and rollout of new reporting features and system enhancements to ensure integrity and usability.
• Operational Partnership: Deeply understand front store operations to proactively identify analytics needs, streamline workflows, and champion the voice of business users in system improvements.

How you will succeed:

• University degree in Business, Information Technology, or a related field
• 3-5 years of experience in working with Blue Yonder, Open Access, and CKB Data Systems
• Proven experience in writing SQL statements and working with databases
• Experience in the retail industry is required, OTC, HABA, Beauty, Daily Living category experience is preferred.
• Advanced written/Verbal communication and presentation skills.
• Advanced analytical skills and project management skills.
• Demonstrated ability to produce work products that make an impact on management decisions and business results.
• Well organized and strong time management skills.
• Ability to manage multiple priorities and multitask.
• Self-directed and motivated to independently accomplish results.
• Viewed by clients/stakeholders as an emerging subject matter expert.
• Ability to work in a collaborative environment and independently motivated
• Experience with Microsoft Office Suite; advanced Excel skills, data warehouse, SQL, and advanced data mining capabilities.

Are you #ALLin?

Rexall Pharmacy Group ULC is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group ULC will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.